If we had to make a sporting comment on the beginning of 2009, we would all agree in saying « What a poor start »!
Not only the world of finance is giving a very “gloomy” outlook, now it is our weather who has decided to go “freezing”. We are even talking about snow on the French Riviera!!!

So let’s all deal, to the best of our ability, with the “freeze” only to “spring” back successfully very soon.
In the past, the word of “Concierge” has also had to deal with controversies, its name not “clearly” defining our profession, being often mixed with the likes of buildings properties or museums “Janitors”, thus giving some upper managements difficulties in assessing our true potential.

Spring has now grown in all fields of our profession. Many a professional company, large industries, notorious firms even telephone services, have associated our competences in their quest of conquering clientele.

Let’s all together make it in such a way that our professional performance, in equivalence with a sporting activity, got “exceptional” for its quality all along 2009.

 The “UICH” board will meet early January in Livorno for their Pre International Congress executive committee meeting. Many topics will be on the agenda but above all, we shall all work at making sure that our, your next congress in China is a total success.
I shall see as many as possible of you then!

Your friend,

Roger BASTONI