THE SOCIETY OF THE GOLDEN KEYS OF SINGAPORE

The word Concierge is itself of obscure parentage. One source says that it comes from Latin expression ‘con servus” meaning ‘fellow slave., another derivation is ‘con serviens’, the present participle of the verb ‘to serve’

Apparently, the French picked up the word from one or the other of these Latin verbs, rendering it, ‘Concierge” in old French. Yet another source say the 12th century French term, Comte des Cierges’ Count of Candles, a formal title given to a Royal Officer working for the Palace Conciergerie and having great responsibilities. Later the title was extended to concierges of Royal or baronial house. But…..what exactly is a Concierge?

The Concierge has been described by seasoned travelers as “part man Friday, part Sancho Panza with a goodly amount of Merlin and Houdini thrown in. Whatever the ingredients, he and now more increasingly she will do anything humanly possible to achieve guest satisfaction.

 Together with his team of assistants and uniformed services staff, he has but one objective… TO PROVIDE THE BEST POSSIBLE SERVICE TO HIS HOTEL GUESTS

After all, the Concierge and his staff are individuals that visitors come in contact with most of the time. And although the Concierge is in charge of a large number of staff, he is never to busy to assist guest.

The Singapore Section counts Members from India, Indonesia, Vietnam, Brunei, Cambodia and Sri Lanka.

SINGAPORE
70 members
Created in 1980
Joined UICH in 1986

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Marina Bay Sands Pte Ltd
SINGAPORE
gregory.tan@marinabaysands.com

For more information ...
www.clefsdor.org.sg

Gregory Tan
President