Comité des Sages

Alleestarsse 34
A-3400 Klosterneuburg 

Phone : +43 2243 34986

aridus e lasso veniebat anhelitus ore, metaque erat longe: tum denique de tribus unum fetibus arboreis proles Neptunia misit. obstipuit virgo nitidique cupidine pomi declinat cursus aurumque volubile tollit; praeterit Hippomenes: resonant spectacula plausu. illa moram celeri cessataque tempora cursu corrigit atque iterum iuvenem post terga relinquit: et rursus pomi iactu remorata secundi consequitur transitque virum.

pars ultima cursus restabat; 'nunc' inquit 'ades, dea muneris auctor!'inque latus campi, quo tardius illa rediret, decit ab obliquo nitidum iuvenaliter aurum. an peteret, virgo visa est dubitare: coegi tollere et adieci sublato pondera malo inpediique oneris pariter gravitate moraque, neve meus sermo cursu sit tardior ipso, praeterita est virgo: duxit sua praemia victor.

Comité des Sages

Els Avets, 40 Torre 2
San Vicent de Montalt
08394 Barcelona 

Phone : +34 9379 11 705
Fax : +34 6195 18 635

aridus e lasso veniebat anhelitus ore, metaque erat longe: tum denique de tribus unum fetibus arboreis proles Neptunia misit. obstipuit virgo nitidique cupidine pomi declinat cursus aurumque volubile tollit; praeterit Hippomenes: resonant spectacula plausu. illa moram celeri cessataque tempora cursu corrigit atque iterum iuvenem post terga relinquit: et rursus pomi iactu remorata secundi consequitur transitque virum.

pars ultima cursus restabat; 'nunc' inquit 'ades, dea muneris auctor!'inque latus campi, quo tardius illa rediret, decit ab obliquo nitidum iuvenaliter aurum. an peteret, virgo visa est dubitare: coegi tollere et adieci sublato pondera malo inpediique oneris pariter gravitate moraque, neve meus sermo cursu sit tardior ipso, praeterita est virgo: duxit sua praemia victor.

Comité des Sages

2 Fernwood Close
South View
Bromley, Kent BR1 3EZ 

Phone : +44 208 4607400
Fax : +44 208 4607400

aridus e lasso veniebat anhelitus ore, metaque erat longe: tum denique de tribus unum fetibus arboreis proles Neptunia misit. obstipuit virgo nitidique cupidine pomi declinat cursus aurumque volubile tollit; praeterit Hippomenes: resonant spectacula plausu. illa moram celeri cessataque tempora cursu corrigit atque iterum iuvenem post terga relinquit: et rursus pomi iactu remorata secundi consequitur transitque virum.

pars ultima cursus restabat; 'nunc' inquit 'ades, dea muneris auctor!'inque latus campi, quo tardius illa rediret, decit ab obliquo nitidum iuvenaliter aurum. an peteret, virgo visa est dubitare: coegi tollere et adieci sublato pondera malo inpediique oneris pariter gravitate moraque, neve meus sermo cursu sit tardior ipso, praeterita est virgo: duxit sua praemia victor.

Comité des Sages
 

Chef Concierge
Hôtel Majestic Barrière
14 Boulevard de la Croisette
06400 CANNES - France

Phone : +33 4 9298 7700
email : rbastoni@lucienbarriere.com

I was born some sixty years on a beautiful resort in the south of France called Cannes which most of you have heard of because of its International Film Festival.  School was not my favorite and I was introduced to my first job as a page boy (during holiday time) very soon in my life. I had what I call a "classic " Concierge learning session over a 7 years period to end up in the hands of my mentor , none other than masterful Andre Damonte. Under his leadership, I grew up to be what I was going to be for the rest of my life and that is a professional Concierge, a "Clefs d'Or".

I was a member of the British Golden Keys before going back to Cannes in 1976 ; I took part in the activities of the regional Clefs d'Or association and, in 1998, became French Vice-president to Jean Claude Elgaire. In 2003, I became the President of l'Union Nationale des Concierges d'Hôtels "Les Clefs d'Or" - France. More recently, in Vienna and with your support, I was elected your International President.

In my electoral program, I engaged myself, together with the Executive Committee, to serve our Association in the very best of my abilities. Two years is a short time to get acquainted with the running affairs and finalising specific missions, but you can trust me to try my very best.

I am married, the father of two young men who are following daddy's footsteps. Yannick is the Chef Concierge at the Fouquet's Barriere in Paris, Gilles is one of my assistants.

I look forward to all the challenges which will come at me but "above all" look forward to meeting most of you , I look forward to being your friend.

ROGER

Comité des Sages

aridus e lasso veniebat anhelitus ore, metaque erat longe: tum denique de tribus unum fetibus arboreis proles Neptunia misit. obstipuit virgo nitidique cupidine pomi declinat cursus aurumque volubile tollit; praeterit Hippomenes: resonant spectacula plausu. illa moram celeri cessataque tempora cursu corrigit atque iterum iuvenem post terga relinquit: et rursus pomi iactu remorata secundi consequitur transitque virum.

pars ultima cursus restabat; 'nunc' inquit 'ades, dea muneris auctor!'inque latus campi, quo tardius illa rediret, decit ab obliquo nitidum iuvenaliter aurum. an peteret, virgo visa est dubitare: coegi tollere et adieci sublato pondera malo inpediique oneris pariter gravitate moraque, neve meus sermo cursu sit tardior ipso, praeterita est virgo: duxit sua praemia victor.

Comité des Sages

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Né à Sierre VS le 28 Janvier 1932.

A l’age de 16 ans, un concierge expérimenté découvre son talent et l’encourage à poursuivre dans la profession. Son chemin le conduit à Lucerne et à Londres.

En 1952 l’Hotel Baur au Lac à Zürich est son but. A 23 ans il devient concierge. En 1965 il est nommé Chef Concierge, position qu’il occupera durant 34 ans.

En 1984 Members Club Intl. le proclame "Meilleur Concierge du monde". Son charisme et son savoir faire le favorisent parmi dix candidats.

Passionné Clefs d’Or il préside durant 14 ans la section Suisse et en 1986 il est élu Président Intl. UIPGH.

A cette époque 24 pays en font partie. Son mandat lui fait visiter toutes les sections et il découvre la nécessité de créer des zones afin de mieux administrer l’UIPGH.

Sa grande préoccupation est la formation continue. Pour rendre les Chef Concierges et leurs Assistants plus performants, il organise des séminaires en Suisse et à l’étranger.

1972 Robert Burdeyron proclame notre maxime "SERVICE THROUGH FRIENDSHIP", Albert Ostertag y ajoute "EFFICIENCY".

Sa devise est de servir sans être servile, être sécurisé afin de découvrir du plaisir dans son travail. Sa philosophie – "On ne peut pas tout savoir, mais l’on peut tout apprendre".

Les relations humaines restent sa passion.

Depuis sa retraite en 2000, il est senior consultant pour une compagnie à New Delhi, néanmoins, son coeur bat toujours pour la profession et les Clefs d’Or.

Comité des Sages
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aridus e lasso veniebat anhelitus ore, metaque erat longe: tum denique de tribus unum fetibus arboreis proles Neptunia misit. obstipuit virgo nitidique cupidine pomi declinat cursus aurumque volubile tollit; praeterit Hippomenes: resonant spectacula plausu. illa moram celeri cessataque tempora cursu corrigit atque iterum iuvenem post terga relinquit: et rursus pomi iactu remorata secundi consequitur transitque virum.

pars ultima cursus restabat; 'nunc' inquit 'ades, dea muneris auctor!'inque latus campi, quo tardius illa rediret, decit ab obliquo nitidum iuvenaliter aurum. an peteret, virgo visa est dubitare: coegi tollere et adieci sublato pondera malo inpediique oneris pariter gravitate moraque, neve meus sermo cursu sit tardior ipso, praeterita est virgo: duxit sua praemia victor.

Comité des Sages

Hôtel Beau-Rivage
13 Quai du Mont-Blanc
CH-1201 Geneva

Phone : +41 22 716 6830
Fax : +41 22 716 6060
email : giacomello@bluewin.ch

aridus e lasso veniebat anhelitus ore, metaque erat longe: tum denique de tribus unum fetibus arboreis proles Neptunia misit. obstipuit virgo nitidique cupidine pomi declinat cursus aurumque volubile tollit; praeterit Hippomenes: resonant spectacula plausu. illa moram celeri cessataque tempora cursu corrigit atque iterum iuvenem post terga relinquit: et rursus pomi iactu remorata secundi consequitur transitque virum.

pars ultima cursus restabat; 'nunc' inquit 'ades, dea muneris auctor!'inque latus campi, quo tardius illa rediret, decit ab obliquo nitidum iuvenaliter aurum. an peteret, virgo visa est dubitare: coegi tollere et adieci sublato pondera malo inpediique oneris pariter gravitate moraque, neve meus sermo cursu sit tardior ipso, praeterita est virgo: duxit sua praemia victor.

Comité des Sages

2219 Bissell Street
Chicago, Illinois 60614

Phone : +1 773-248-7462
Fax : +1 773-248-5891

email :
silvermane@sbcglobal.net
msilverman@railfin.com

Ms. Silverman retired in 2005. She was the Chef Concierge of Hotel InterContinental Chicago and was the first female and first American to serve as President of Union Internationale des Concierges d’Hotels, Les Clefs d’Or, 1998-2000.

Ms. Silverman held every office in Les Clefs d’Or USA and after the completion of her presidency in 1990, she was invited to be an Advisor to the Board of Directors, a position she held until August, 2007. 

She was the first Director of the Zone of the Americas, 1990-1998. Under her leadership both Brazil and Mexico were accepted as member countries of Les Clefs d’Or. She is proud to have been designated an International Honorary Member of the Brazilian section. 

Ms. Silverman enjoys teaching about the profession. She taught at the International Concierge Institute in Montreal and Fort Lauderdale as well as conducting seminars for concierge professionals in Brazil, Mexico, Singapore, China, Poland, Jamaica and Anguilla.

Les Clefs d’Or USA has honored Ms. Silverman with a Lifetime Achievement Award, and has dedicated a scholarship in her name, The Marjorie Silverman Education Fund, which is awarded to worthy university students pursuing a hospitality curriculum.

- Assure that discussions and actions taken at international meetings comply with statutes and ideals of Les Clefs d'Or.
- May be called to advise when necessary.
- Guide and assist at all international meetings.